ORDERING

ORDER FORM

Please include as much detail as possible when required, so we can offer a faster and accurate production of your case.

Download Order Form

 

TURNAROUND TIMES

Work can be completed in our lab within 48 hours,
or within three business days for mouth guards, and five business days for snoring devices from the day it has been received in our laboratory. Please specify on your lab form the timeframe you require the work within.

 

TERMS OF PAYMENT

Accounts will be sent to you on a monthly basis, and payment is required within 30 days of your statement issue.

Payment can be made by credit card or direct debit. American Express incurs a 3% surcharge.

Download Account Opening Form

 

 

DELIVERY SERVICE

Australia Post

We recommend Australia Post "Express post". Express post is guaranteed next business day delivery from most areas in Australia.

All parcels sent by Express post are traceable online or you can contact one of our friendly staff.

Postal address:
P.O. Box 3200
Collins St, East Melbourne
VIC 8003 Australia

 

Door-to-Door Service

You can send your work directly from door to door using any courier that operates through-out Australia.

If you are local (in Melbourne) and would like to send your work via courier please phone one of our friendly staff members who will kindly arrange this service for you.

Courier address:
13 Harper Street
Abbotsford
VIC 3067 Australia